Cancellation & Refund Policy Your statutory right under the consumer protection (Consumer Contracts Regulations 2013), allows you 14 days from your enrolment, however upon using your login and receiving access to your course materials all cancellation rights are waivered upon login. All cancellations are to be made in writing only to the registered address below and will not be accepted via phone. In the interest of clarity and for the avoidance of doubt, you should note that emails or telephone cancellations are not accepted. You must send the signed, written request of cancellation by recorded delivery. Refunds are not available for international students (living outside of the UK and Ireland).
In line with The Consumer Rights Act 2015, you also have a 14 day right to change your mind and get a full refund for digital content, i.e. Online courses, that you have purchased provided you have not logged into the learner platform using your individual username and password, if you have then this will be deemed as receiving the copy written product and will not be eligible for a refund. As such we offer a 14-day money back guarantee on our courses and a refund will be issued if: you have requested it within the 14-day cooling off period; you have not logged into the learner platform using your individual username and password you have not completed (or attempted to complete) the course(s) and any tests; you have not received a Certificate of Achievement or Statement of Participation (whether digital or physical) on the course. The 14-day cooling off period begins from the day you made the purchase.
Once your access to the paid course has been removed, you will not be able to access any part of the course, take part in any tests, or receive a digital or printed certificate for the course. Aerolatino Fitness UK Limited is a private limited company registered in England and Wales with registered number 08376617. Our registered office is at 45 Melbourne Road, Wallington, Surrey, SM6 8SH. For the purpose of this document the company Aerolatino Fitness Limited hereafter will be
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
VIRUSES, HACKING AND OTHER OFFENCES

You must not knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you are committing a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from you using them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

PRIVACY POLICY

Our privacy policy is part of, and subject to, these terms and conditions of use.

REVISIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time and take notice of any changes, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS